01

Introduction

IWH ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

02

Information We Collect

We may collect the following types of information:

  • Contact form submissions (name, email, organisation, message)
  • Newsletter subscriptions (email address only)
  • White paper download registrations (email, name, organisation)
  • Self-assessment form responses (name, email, organisation, phone, and assessment answers)
  • Website usage data through standard server logs (IP address, browser type, pages visited)
  • Information you provide during service engagements
03

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries
  • To provide requested services
  • To improve our website and services
  • To comply with legal obligations
04

Newsletter Subscriptions

When you subscribe to our newsletter, we collect only your email address. We use this information solely to send you periodic updates, technical notes, and insights related to IT infrastructure, cybersecurity, compliance, and AI.

Please note: By submitting our contact form or self-assessment forms, you will also be automatically subscribed to our newsletter. This allows us to keep you informed of relevant updates and services.

We will not share your email address with third parties or use it for purposes other than newsletter communication. You may unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting us directly.

05

White Paper Downloads

When you download a white paper from our website, we collect the following information:

  • Email address (required)
  • Name and organisation (optional)
  • Which white papers you have downloaded and when

This information is used for lead generation and to provide you with relevant resources. After your first download, a persistent cookie (iwh_registered_user) is set so that you can download additional white papers without re-entering your details. This cookie contains a cryptographic hash of your email address and expires after one year.

You may request deletion of your white paper registration data at any time by contacting us.

06

Self-Assessment Forms

Our website offers self-assessment forms for Infrastructure, Security, Compliance, and AI Readiness. When you complete these assessments, we collect the following information:

  • Contact details (name, email, organisation, phone number)
  • Your responses to assessment questions
  • Your calculated assessment score and category

This information is used to provide you with assessment results and, where appropriate, to follow up with relevant advisory services. Your assessment data is stored securely and is not shared with third parties. You may request deletion of your assessment data at any time by contacting us.

Please note: By submitting a self-assessment form, you will also be automatically subscribed to our newsletter. You may unsubscribe at any time.

07

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data. Contact form submissions are transmitted securely and stored in accordance with GDPR requirements.

08

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
10

Third Parties

We do not sell or share your personal information with third parties for marketing purposes.

11

Contact

For privacy-related enquiries: contact@iwh.gr

12

Updates

We may update this policy periodically. Changes will be posted on this page.