Infrastructure & Development

Microsoft 365 Architecture & Tenant Governance

Your M365 tenant is either an asset or a liability—most are the latter. We configure SharePoint, Teams, and Exchange properly from day one: security policies that don't cripple productivity, permission structures that make sense, and governance that prevents the chaos of ungoverned growth. Managing 80+ accounts across multiple clients has taught us what breaks and why.

That means tenant-level data loss prevention policies, sensitivity labels that classify and protect documents automatically, and retention policies that satisfy legal requirements without burying users in compliance theatre. We design SharePoint site architectures that don't devolve into a dumping ground within six months, Teams governance that prevents channel sprawl, and Exchange Online configurations that actually block phishing—not just flag it. Every tenant we manage gets a documented configuration baseline, so when something changes, you know exactly what was modified and why.

Identity and Access Management

Who has access to what—and should they? We implement SSO, MFA, and conditional access policies that protect without frustrating users. Azure AD, Entra ID, privileged access management for admin accounts, and the audit trails you'll need when something goes wrong or an auditor comes knocking.

We design role-based access models that reflect how your organisation actually operates—not a flat permissions structure where everyone is an admin because "it was easier." Conditional access policies tied to device compliance, location, and risk level. Privileged Identity Management with just-in-time elevation, so admin rights exist only when needed and expire automatically. We handle the lifecycle: onboarding provisions the right access on day one, role changes adjust permissions immediately, and offboarding revokes everything—no orphaned accounts sitting dormant with full access for months.

Cloud Migration & Hybrid Environment Design

Moving to cloud isn't a checkbox—it's a series of decisions with long-term consequences. We plan migrations that don't break your business: what moves, what stays, what connects to what. Azure, AWS, or hybrid architectures designed for your actual workloads, not what a vendor wants to sell you.

Every migration starts with a workload analysis: which applications are cloud-ready, which need refactoring, and which should stay on-premises because moving them creates more risk than it solves. We build detailed migration runbooks with rollback procedures—because "we'll figure it out on the day" is not a plan. Networking design covers site-to-site VPN, ExpressRoute or Direct Connect where latency matters, and DNS configurations that don't break mid-migration. Post-migration, we optimise costs by right-sizing resources and eliminating the over-provisioning that inflates cloud bills within the first quarter.

Infrastructure Assessment & Optimisation

Independent assessment of what you actually have versus what you think you have. We document your infrastructure, identify single points of failure, find the security gaps, and calculate what your "cheap" IT decisions are really costing you. You get a prioritized roadmap—not a 200-page report that sits on a shelf.

We audit everything: network topology, firewall rules, backup procedures, disaster recovery readiness, licensing compliance, and endpoint management. We test whether your backups actually restore—most organisations have never verified this until it's too late. We review your vendor contracts for hidden costs and lock-in clauses. The output is a scored assessment with clear priorities: what's critical and needs fixing this month, what's important for this quarter, and what's a strategic improvement for the year ahead. Every recommendation includes cost estimates and business justification, so you can make informed decisions—not react to the next crisis.

Business Applications

That critical process running on spreadsheets and email? We turn it into a proper application—with proper data integrity, access controls, audit trails, and interfaces that don't require a training course. FastAPI backends, React frontends, PostgreSQL databases. Built to last.

Process Automation Tools

Manual processes are error-prone, slow, and expensive. We automate the repetitive work: data entry, report generation, approval workflows, system integrations. Your people focus on decisions; machines handle the busywork.

Internal Workflow Systems

Approval chains that actually work. Task management that fits your process. Dashboards that show what matters. We build internal tools that people actually use—because we design with the end users, not just for them.

API Development & Integration

Your systems need to talk to each other—and to your partners' systems. We design and build APIs that are documented, versioned, secure, and maintainable. REST, GraphQL, webhooks, whatever the integration requires. No more manual data transfers between systems that should be connected.

AI-Enhanced Productivity Tools

Practical AI that solves real problems: document analysis, automated categorization, intelligent search, content generation with human oversight. We build AI tools that integrate with your existing workflows—not science projects that demo well but never ship.