Cybersecurity

Security Awareness & Phishing Simulation Programme

Professional Services Firm

The Challenge

Organisations face one of the greatest cybersecurity threats: human error. Phishing attacks, weak passwords, and lack of awareness leave staff vulnerable. Regulatory requirements under ISO 27001 and NIS2 mandate structured awareness initiatives, yet many organisations lack consistent training or simulation programmes.

The Approach

We developed a targeted awareness and training framework:

  • Phishing Simulations: Periodic, realistic phishing emails tested staff readiness
  • Interactive Training Modules: Customised lessons on threats such as phishing, ransomware, and secure remote access
  • Role-Based Awareness: Differentiated guidance for office staff, remote workers, and on-site personnel
  • Continuous Improvement: Campaign reports informed management of progress

The Solution

Training became a recurring cycle: simulation → training → re-assessment. Employees developed skills to recognise suspicious emails, improved password hygiene, and adopted secure collaboration practices.

Architecture

Simulation Layer

Regular phishing campaigns replicating real attack techniques

Training Layer

Interactive role-based modules

Reinforcement Layer

Micro-training and knowledge refreshers

Reporting Layer

Dashboards tracking click rates and training completion

Results

  • Phishing click rates significantly reduced
  • Programme aligned with ISO 27001 Annex A.6.3 and NIS2
  • Cybersecurity became a shared responsibility across all staff
  • Reduced likelihood of incidents from human error

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