The Challenge
With staff and offices across multiple locations, the organisation needed continuous oversight of IT infrastructure and security. Isolated logs from firewalls, endpoints, and cloud services made timely incident detection difficult.
The Approach
We designed and implemented a managed monitoring service:
- Central Log Collection: Unified logs from firewalls, endpoints, Microsoft 365, and servers
- Correlation & Alerting: Rules for identifying suspicious behaviour
- Dashboards & Reports: Real-time dashboards for IT and compliance teams
- IRP Integration: Alert alignment with the Incident Response Plan
The Solution
A continuous monitoring framework was developed with real-time visibility across the entire distributed environment. Automated alerts reduced detection time from days to minutes.
Architecture
Collection Layer
Centralised log aggregation from network, endpoints, and cloud
Correlation Layer
Rules and behavioural analytics for anomaly detection
Alerting Layer
Automated notifications to IT and compliance teams
Retention Layer
Secure storage for audits and regulatory controls
Results
- Suspicious activities detected before escalation
- Met ISO 27001 and NIS2 requirements
- Remote offices operated with confidence
- Logs supported certifications and external audits
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