The Challenge
Microsoft Teams and SharePoint were widely used for document sharing and communication. However, lack of structured governance meant excessive file sharing, uncontrolled permissions, and overlapping Teams channels.
The Approach
We implemented a comprehensive Microsoft 365 governance framework:
- Teams Governance: Standardised templates with naming conventions and approval workflows
- SharePoint Separation: Library organisation by department with role-based access controls
- Data Classification: Sensitivity labels for confidential, internal, and public data
- External Sharing Controls: Stricter guest access policies
The Solution
Secure, structured Microsoft 365 collaboration architecture developed. Teams channels aligned with business units while SharePoint libraries reflected departmental responsibilities.
Architecture
Teams Governance Layer
Standardised templates and lifecycle policies
SharePoint Document Layer
Department libraries with RBAC permissions
Classification Layer
Sensitivity labels enforcing encryption
Audit Layer
Central logging and alerts for compliance
Results
- Eliminated uncontrolled sharing and shadow IT
- Compliance with ISO 27001 Annex A.5.15 and A.5.12
- Central reporting provided transparency for audits
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